Privacy Policy
Last Updated: 15-09-2024
Rapid Tech Insights (“RTI”, “we”, “our”, or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, share, and protect personal information when you visit our website (rapidtechinsights.com), engage with our services, or communicate with us.
1. Information We Collect
We may collect the following types of information:
Personal Information
Information you voluntarily submit, such as:
Name
Email address
Phone number
Company or job title
Any details submitted through forms (e.g., contact, support, job applications)
Technical & Usage Information
Automatically collected when you browse our website:
IP address
Device type & browser information
Pages visited & interactions
Cookies and similar tracking technologies
Project & Business Information
When engaging with our consulting services:
Technical requirements
Project documentation
Business contact and billing information
2. How We Use Your Information
We use your information to:
Provide and improve our services
Respond to inquiries and communication
Support project delivery and customer success
Analyze website usage and improve user experience
Send updates, newsletters, and marketing communications (with consent)
Ensure compliance with legal and regulatory requirements
We do not sell or rent your personal information.
3. Cookies & Tracking Technologies
We use cookies and similar tools to:
Remember user preferences
Improve performance and load speeds
Measure page interactions and analytics
You may control cookies through your browser settings.
Disabling cookies may affect some features of the website.
4. Legal Bases for Processing (GDPR Compliance)
If you are in the European Economic Area (EEA), we process your data under one or more of the following legal bases:
Your consent
Contract performance
Legitimate business interests
Legal obligation
5. Data Sharing & Third Parties
We may share your information with:
Service providers supporting hosting, analytics, communication, and security
Partners or clients directly involved in an approved project
Authorities if required by law
All third parties receiving personal data are bound by confidentiality and data protection requirements.
6. Data Security
We implement appropriate technical and organizational security measures including:
Encrypted data transmission (HTTPS/SSL)
Access controls and authentication
Data minimization and retention policies
While we take cybersecurity seriously, no internet system is 100% secure.
7. Data Retention
We retain personal data only as long as necessary for:
Service and business operations
Legal and compliance purposes
When no longer needed, data will be securely deleted or anonymized.
8. International Data Transfers
As a global IT services company, data may be processed across countries including Kenya, the EU, and the United States.
We ensure appropriate safeguards for international transfers.
9. Your Rights
Depending on your location, you may request to:
Access your personal data
Correct inaccurate information
Delete your data (right to be forgotten)
Restrict or object to certain processing
Withdraw consent at any time
Request data portability
To exercise your rights, contact us at: [email protected]
10. Children’s Privacy
Our website and services are intended for business users and not for children under 16.
We do not knowingly collect personal data from children.
11. Links to Other Websites
Our website may contain external links.
We are not responsible for the privacy practices of third-party sites.
12. Changes to This Privacy Policy
We may update this policy periodically.
The latest version will always be posted on this page with the updated date at the top.
13. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, contact us: [email protected]
Nairobi, Kenya